Are you ready to turn your IT challenges into a competitive advantage? Let’s talk. Million Miles Technologies (MMT) is a Managed Service Provider (MSP) that helps organizations solve their most perplexing technology challenges.
Our Advanced IT Consulting Services help your business stay secure, productive, and profitable. As one of the top 30 MSPs nationwide, we deliver expert guidance on the strategic technology direction you must take to stay ahead of the technology curve — and your competitors.
What Types of IT Consultancy Services Does MMT Offer?
MMT offers you a comprehensive suite of IT consulting services. When you need expert assistance, our IT consultants provide a local presence, deep resources, and exceptional expertise.
From IT strategy to IT budgeting, from business continuity planning to cloud and data migration services and beyond, MMT’s IT consultants help you keep pace with today’s fast-moving IT landscape.
How Does MMT Deliver IT Consultancy Services?
IT Support Services
If your small or medium-sized business is typical, you have a challenge with scalability where IT is concerned. After all, your IT needs fluctuate throughout the year. Most of the time, you have enough staff and budget to manage.
But you experience times when you are overwhelmed, right? You cannot afford to hire and train the size of in-house team you’d need to meet all IT challenges at all times throughout the year.
This is where MMT IT Support Services help. We have the IT support specialists you need whenever your IT challenges threaten to overpower your operations.
We’ll Guide You Through the MSP Onboarding Process
Partnering with MMT starts with a proprietary, four-stage onboarding process. Our dedicated MMT Onboarding Team (including a dedicated Project Manager and Onboarding Engineer) guides you through the four stages. We start with discovery of your IT infrastructure, proceed to IT data collection, conduct an internal information review, and end with implementation and go-live.
Phase 1: Managed Service Definition
The definition of services is a crucial part of the onboarding process. We discuss every service outlined in the signed Service Agreement to ensure our team has an in-depth understanding of your business prior to on-site data gathering, process documentation, and ongoing support.
Phase 2: IT Data Collection
Our technicians visit your site to gather information about your IT environment and to begin the documentation process. Their extensive engineering checklist covers such things as network investigation, security assessment, backup verification, server room inspections, and policy documentation.
Phase 3: Internal Information Review
The primary goal of this phase is to ensure your IT environment will meet your needs now and as your business grows. We review the information collected in Phase 2 with your dedicated team alongside our specialized senior technicians if needed.
Phase 4: Orientation Meeting and Service Handoff
Your MMT team meets with you to review your new client manual. This review includes a discussion of all findings, including recommendations for additional changes. It also includes the final tailoring of support procedures if needed. We schedule any recurring on-site visits and set up the cadence for recurring meetings between you and your Account Manager.
What Are the Benefits of IT Consulting Services?
The primary benefit of partnering with MMT IT consultants is that you get the expertise without the expense. You gain immediate access to a team of 350+ expert technician 24/7/365 — without having to recruit and manage this expertise yourself.
You gain access to a wealth of specialized talent, proven best practices, and winning processes, all based on thousands of hours of experience across hundreds of businesses.
That’s the primary benefit. But there are actually eight more benefits of IT consulting services.
How Much Does It Cost to Hire an IT Consultant?
If you’re frustrated while trying to figure out how much it costs to hire an IT consultant, we understand. Oftentimes, the answer is, “it depends.”
But first, here’s the average: You can expect to pay between $80 and $150 per month, per user. Whether you come in at the low end or the high end or somewhere in between, depends on multiple factors. These include the size of your organization and the amount of your IT function that you want to outsource. Learn more by reading our helpful guide, The Real Cost of Outsourced IT Support and Services.
Why Hire IT Consultants for Your Business?
Tell us if we’re correct. First, IT is not your core competency, is it? IT is simply a means to an end. The value you offer the marketplace lies in other areas. Second, you can’t possibly keep pace with today’s rapidly changing technology landscape, can you? We’re talking artificial intelligence, big data, cloud computing, and more.