QuickBooks users encounter several errors related to the company file and network issues. To put an end to their struggle to resolve these problems, Intuit released the QuickBooks File Doctor tool. Currently, all QuickBooks versions starting from 2016 onward have this tool integrated. It functions by automatically detecting company file problems and fixing them. In spite of being a wonderful utility, many QB users need to be made aware of it. So, in this article, we’ll provide the details on how to install it properly on your system. You’ll also learn what to do if the utility stops working.
Steps to Perform QuickBooks File Doctor Download and Use the Tool
This tool fixes all problems related to missing customer, employee, or vendor lists. Besides, it also resolves errors such as -6150, -82, -301, and -6130, among others.
Here are the instructions for downloading File Doctor QuickBooks.
- Exit QuickBooks and download QuickBooks Tool Hub version 1.5.0.0.
- Open the downloaded QuickBooksToolHub.exe file.
- Install the software by following the on-screen instructions and agreeing to the conditions.
- Post-installation, tap twice on the Tool Hub’s icon on your desktop.
- Choose ‘Company File Issues’ from the Tool Hub.
- Choose ‘Quick Fix My File.’
- Finally, tap ‘OK’ and open QuickBooks.
- Now, choose ‘Company File Issues’ from the Tool Hub.
- Choose ‘Run QuickBooks File Doctor.’
- When it opens, choose your company file.
- If you cannot view the company file, choose ‘Browse and search.’
- Tap the ‘Check your file’ option followed by ‘Continue.’
- Input your QB admin password.
- Finally, tap ‘Next.’
- QuickBooks File Doctor will take around five minutes to scan the issue.
- Once scanning ends, open the company file.
NOTE: Don’t worry if you see the message about scanning being unsuccessful. In most cases, the tool resolves the problem even if it shows this message.
Create the company file backup
After successfully resolving the company file issue, creating the file’s backup is a best practice. Here’s how to create a backup manually.
- Head to the ‘File’ menu in QuickBooks.
- Choose ‘Switch to Single-user Mode.’
- Navigate to the ‘File’ menu and hover the cursor over ‘Back up Company.’
- Choose ‘Create Local Backup.’
- Choose ‘Local Backup’ followed by ‘Browse.’
- Select the place you want to save the backup of the file.
- Choose how many backups you want.
- Now, tap ‘OK.’
- Finally, click ‘Save it now’ followed by ‘Next.’
How to Rectify the QuickBooks File Doctor Not Working Error?
If QuickBooks File Doctor doesn’t work, you can launch it manually or restore the backup of the corrupt QBW file.
Open the QB File Doctor manually.
- Open QuickBooks.
- Let it show the ‘No Company Open’ screen.
- Head to ‘File’ followed by ‘Utilities.’
- Now, click ‘Repair file and network problems.’
- Hit ‘OK’ in the dialog box that shows.
- QuickBooks will open with administrator rights.
- Tap ‘Yes’ in the dialog box.
- Hit the ‘Wrench’ symbol to launch QuickBooks Doctor Tool.
- Click ‘Continue.’
- Log into the file with user credentials.
- The QB File Doctor will start repairing the file.
- Choose ‘File Diagnosis Only’ in the ‘Advanced Settings.’
- Tap ‘Next.’
- Now, open the file and see if the issues persist.
Restore the backup of the damaged QBW file
Sometimes, you may find QuickBooks File Doctor not working when it opens automatically. Use these pointers to fix the error.
- In QuickBooks, tap ‘File.’
- Click ‘Open or Restore Company.’
- Click ‘Open or Restore a Backup Copy.’
- Hit the ‘Next’ button.
- Choose ‘Local Backup’ followed by ‘Next.’
- Browse and choose the backup file location.
- Tap the file with .qbb extension.
- Click ‘Open’ followed by ‘Next.’
- On the ‘Save in drop-down’ menu, choose the location to restore the files.
- Input the file name in its field and save it.
Summing up
QuickBooks File Doctor makes it easy to help users overcome common glitches. So, you can work with QuickBooks hassle-free. Use the steps above to download and use the tool, and troubleshoot if it doesn’t work. Hopefully, you won’t face any company file or network-related errors in QuickBooks.
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