Canon printers are some of the best-performing printing devices in the market. But like every other technical appliance, they encounter glitches. One of the more frequent problems is the Canon printer offline error. The error indicates a lack of connection between the computer and the system. But there are various ways to bring your printer back online. Use the troubleshooting techniques in this article to make your Canon printer show online status and resume your printing tasks.
Fixes to Use for Canon Printer Offline Error
Here are some easy-to-follow troubleshooting techniques that Windows 10 users can implement.
Check the connectivity
Your printer will become offline if it is not properly connected to your system and the local Wi-Fi router. Use these tips to troubleshoot the connectivity problem.
- Check the Ethernet cable. Find out if it is connected to the printer and the router.
- Open the command prompt.
- In the search box, input ‘ipconfig.’
- Check the default IP address. It is 192.68.0.1
- Next, tap open ‘Devices and printers from the Control Panel.
- Locate your Canon printer model, right-click on it, and from the ‘Properties’, check the IP address.
- If you find your printer and the IP address, it is fine.
- If not, navigate to ‘Devices and printers’ and reinstall your printer.
Employ the printer troubleshooter
If you don’t know the exact cause of this issue and are wondering why is Canon printer offline, use the in-built troubleshooter.
- Access Settings through Windows key and I.
- Now tap ‘Devices’ followed by ‘Printers & Scanners.’
- Below ‘Related Settings’ in the right menu, choose ‘Run the troubleshooter.’
- The troubleshooter will start scanning for the problem automatically.
- If it detects any problem, it will tell you the next steps.
Start the spooler service again.
A fresh start of the spooler service can fix the offline error in your Canon printer. Take this step after you have checked your connection but still find the problem unresolved.
- In the Windows search, input ‘services.’
- Now, tap on its result.
- On the ‘Services’ window, find the print Spooler service.
- Right-tap on this service and click ‘Stop.’
- Hit the Window and R keys to launch the ‘Run’ box.
- In the Run box, input ‘spool.’
- Now, click ‘OK.’
- In the ‘Printers’ folder, delete every file.
- This action will delete the print queues.
- Now head to the ‘Services’ window.
- Here, right-tap on ‘Print Spooler.’
- Restart the service by clicking ‘Start.’
- Right-tap the Print Spooler service.
- Expand its properties.
- Tap the drop-down menu.
- It is present next to ‘Startup Type.’
- Configure the Startup Type as ‘Automatic.’
Make your Canon printer the default printer.
Setting the printer as default is a very effective way to fix the Canon printer offline error. Use these steps to set your printer as the default printing device, so your computer recognizes it.
- Launch the ‘Settings’ application on your system.
- Press Win and I keys together.
- After that, choose ‘Devices.’
- In this section, choose ‘Printers & Scanners.’
- Find your Canon printing device here.
- Right-click on your printer and tap on it.
- Next, hit the ‘Set as default option.
- Your printer will now show online status.
Turn off the feature to use the Canon printer offline.
Sometimes, the methods described above may not work if the Use Printer Offline feature is turned off. You’ll wonder why is my Canon printer offline. So, check if this function is on. Follow these steps to turn it off.
- Switch on your Canon printing device.
- Use the Windows search box to launch the Control Panel application.
- In Control Panel, keep the ‘View by’ setting to ‘Large Icons.’
- After that, pick the ‘Devices and Printers’ tab.
- Here, you will locate your Canon printer.
- Find the suitable printer model from the list of printers.
- Right-click on this option.
- Now, remove the check present on the ‘Use Printer Offline option.
- Your printer will undoubtedly show an online status now.
Clear the printing jobs
You must also clear the printer queue to resolve this error. Sometimes, many printing jobs turn the printer status offline. Here is a simple process to cancel printing jobs.
- Firstly, open the Control Panel section.
- Here, choose the ‘Devices and printers’ tab.
- Find your Canon printing device, and right-click on it.
- Next, choose ‘See what’s printing.’
- You will see various print tasks in the queue.
- Cancel all the items.
- Now, see if the printer is online.
Reboot your system
Rebooting the computer restarts the connections between devices such as modems, routers, printers, and the like.
- Save the current work you are doing.
- Now exit all the open programs.
- Close your computer.
- Then restart it.
- When it reboots, give a print command.
Summing up
After going through this article, you won’t find the Canon printer offline error hard to resolve. Just use the measures as per the instructions. You can also get professional assistance with troubleshooting this problem.